Online Bill Payment of APDCL Assam -apdcl.gov.in

Online Bill Payment of APDCL (Assam)

Consumer  have to follow the instruction given below to make online payment of Assam Electricity Bills:-

Procedure for Online Bill Payment- APDCL through official website:- www.apdcl.gov.in Consumers can pay electricity bill through www.apdcl.gov.in web portal by adopting following two procedures:- 

1. Instant Bill Payment 

2. By Logging-In to user Account (For Registered users only) 

1. Instant Bill Payment 

Click on the Instant Bill Payment button on the My Account section at the home page of www.apdcl.gov.in as shown below:- 

A screen appears as shown below:- 

Here the consumer has to enter Consumer Account Number (11-digit) as shown in the New Bill Layout. 

If a consumer gets a bill with Old Bill Layout, the consumer has to enter the Consumer Number (12-digit). 

After entering the Consumer Account Number, Click on the “Next” button. 

Un-registered consumers have to enter a valid e-mail address each time they intend to pay bills online. (Kindly note that the consumer shall allow mails from apdcl.gov.in as a ‘safe sender’ in their mailbox in order to receive payment receipt in their inbox.) 

Registered consumers need not enter their e-mail address. The system will automatically display the respective e-mail address of the consumer which they have provided during the time of registration. 

Please note that Pop-Ups are allowed for www.apdcl.gov.in in the browser that the consumer is using. 

Select the Check box corresponding to the Invoice and Click on the “Next” button. 

Click on the “Pay” button. It will re-direct to www.billdesk.com, our payment gateway for online payments. 

2. By Logging-In to user Account (For Registered users only) 

To Log-In to the user account, consumer must register themselves. 

Click on the Register Here button on the My Account section at the home page of www.apdcl.gov.in as shown below:- 

The User Registration Form appears 

Enter the 11-digit Consumer Account Number and Click on the “Continue” button. The User Details part of the User Registration Form appears. 

Enter relevant data and click on the “Submit” button (Kindly note that the consumer shall allow mails from apdcl.gov.in as a ‘safe sender’ in their mailbox in order to receive mails in their inbox). On successful submission, a system generated Password is sent to the user specified Email/Mobile Number.  

Registered users can Log-In to the User Account with the 11-digit Consumer Account Number as the Username and the Password received in the user specified E-mail/Mobile Number. 

Upon login, the user can change the password of own choice. 

Password must contain lower case letter, upper case letter, number & between 8-20 characters. 

Registered consumers can: 

View Account Information 

View Bill Summary 

View Consumption History 

Update Profile Information 

View Payment History 

Pay Bills Online 

If a registered user forgets the password, there is a provision to reset the password. Click on the Forgot Password button on the My Account section at the home page of www.apdcl.gov.in as shown below:- 

The following screen appears:- 

Enter the 11-digit Consumer Account Number and click on the “Check” button. The following screen appears:- 

Enter relevant data and click on the “Submit” button. On successful submission, a new system generated password is sent to the user specified E-mail/Mobile Number.

Contact Details of Assam Power Distribution Company Ltd (APDSL)-

For queries regarding online payment, please mail to support@apdcl.gov.in